Subject to your compliance with the Returns section above, if you are returning your goods because they were damaged in transit, or because the wrong products were delivered, or because the products delivered were materially different from what was described on the website when you purchased the products, then you shall be entitled to a refund of the full product price(s) of the returned product(s) and a refund of the full price of the original delivery charge

Subject to your compliance with the Returns section above, in all other circums tances you will be entitled to a refund of the full product price(s) of the returned product(s) minus the transaction fee we incurred when processing your online payment only. The original delivery charge will not be refunded.

In no circumstances will you be refunded your cost of delivering the returned goods to us.

Your refund will be applied to the credit/debit card used to make the transaction within 24hrs of our acceptance of your returned goods.